Flexible Data Protection Support Desk Services Provided by Trusted Compliance Experts
Our helpdesk team are on standby to provide a business hours data protection support desk for any data protection related enquiries and guidance your business needs. We provide time bundles that can be used at your leisure to deliver a range of data protection related casework. We will log delivery time and feedback monthly to remain transparent about usage and delivery expectations. Schedule a free consultation today!
Compliance Direct Solutions provides a business hours Data Protection Support Desk for any data protection or information security-related support and guidance, this includes any queries in relation to GDPR and DPA 2018, and ISO 27001. Any queries, questions, or complaints you receive can be resolved by our senior team of practitioners who will address any areas of interest and come back to you with follow-up actions and a resolution.
Some key areas covered by our Data Protection support desk include:
Breach Management Support
In the event of a data breach , we can help you meet the 72-hour deadline to report it to the ICO. CDS can help you better prepare as an organisation when it comes to dealing with a breach. We can also help deal with a breach when it happens. CDS can help your organisation put all relevant policies, procedures, and reporting tools in place. In the event of a breach, we can assist you to collate all the information needed by the ICO and report it within the 72-hour deadline. As soon as a breach occurs, you can call our business hours Support Desk. One of our data protection consultants will then guide you through the process and assist you in identifying whether the breach is reportable. If the report is indeed reportable, we will help you to do this as well.
Data Privacy Impact Assessments (DPIA’s)
We can create registers and procedures to deal with a DPIA or we can carry this out on your behalf
A data protection impact assessment (DPIA) helps identify and minimise risks that result from data processing. DPIAs are usually undertaken when introducing new data processing processes, systems or technologies.
Our consultants can independently verify and review the risks associated with certain data processing to satisfy the compliance requirements of the GDPR/DPA18. We can do this through the two levels of service offered by CDS:
- Initially, CDS can help prepare your organisation by creating all the required policies and procedures relating to DPIA’s
- CDS can then also help carry out any DPIA’s as much or as little as you require, this can range from offering remote support and guidance all the way to attending site and completing the DPIA for you.
Policy Writing
Our team of data protection experts can create, review or update all your data protection & information security-related policies, procedures, and registers.
DSAR and FOIA Support
CDS offer a range of services to help make the process of receiving and responding to subject access request as efficiently as possible.
We can help prepare your organisation by creating all the required policies and procedures relating to responding to a DSAR
Having policies and procedures in place is great but not very effective unless everyone in the organisation is familiar with them. CDS can help embed these policies and procedures into the organisation through training and awareness sessions. Reduce any unnecessary delay by ensuring everyone in your organisation knows what to do in the event of receiving a DSAR.
Furthermore, CDS can also help you respond to a DSAR if you require additional support, this can range from offering remote support and guidance all the way to attending your offices and responding to the DSAR for you.
Risk Register Analysis
We can review and improve your current Risk Register to ensure that it is a comprehensive and an accurate. Or our team od data protection oficers can take the lead and create one for you.
Ad-hoc data protection related queries
We can assist with any query relating to Data Protection.
Compliance Direct Solutions offer bespoke ongoing support services. This allows your organisation to work towards and maintain GDPR compliance whilst controlling budgets and resources. Essentially, we become an extension of your compliance team, or in some cases, we become your compliance team. As well as taking care of any remediation action necessary, CDS can undertake
One off ad-hoc consulting or data protection casework projects
CDS can also take ownership of implementing and delivering compliance projects for you from start to finish.
Our Data Protection Support Desk
Our Support Desk provides a business hours service to assist with any data protection related support and guidance.
Subject Matter Experts
OnSite, Remote & Out of hours help
Our Pledge
Our senior team of practitioners will resolve any query and come back to you with follow up actions and a resolution.
Why Outsource my Data Protection Support Desk?
Why engage an Outsourced Data Protection Support Desk function, when I can carry out the Gap Analysis/Compliance Audit myself. Great Question
Remote and On Site Support
Business Hours Support
Qualified and Experienced Consultants
Efficient & Economical
why should I pick CDS?
- We are specialists in Data Protection and Information Security Compliance
- Experience dealing with a range of data protection issues and queries
- Email and telephone support
- We provide transparent, honest, and pragmatic advice

Why do I need a Data Protection Support Desk?
Arms Length Support
You are confident in the day to day, but need expert resource for the more complex queries
Additional Resource
Compliance strategy managed by you, but tasks delegated to and completed by CDS.
Fully Outsourced Team
Appoint CDS as your Data Protection team, let us manage and implement your Data Protection strategy
What are the benefits of having a Data Protection Support Desk?
- Satisfies key stakeholders at board level in regard to your organisational compliance through clear, lawful and transparent data processing.
- Improves customer confidence and consumer satisfaction in your brand or service through clear, lawful and transparent data processing.
- Reduce the risk of non-compliance, data breaches and fines from the ICO by ensuring you have access to quality advice and support when needed.
- Many clients across the UK approve and recommend us
- Save money and time without the fuss of recruiting and embedding a new full-time member of staff with the same knowledge and skillset.
- Our flexible contracts give you the reassurance that all areas of GDPR compliance are covered effectively and comprehensively.

